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  • DRP Testimonial
  • Testimonial
  • Testimonial
  • Testimonial

“every year we have an exercise where Nortec executes our DR plan and to get our staff and part of the operations centre up and running again”…”This years exercise was done within 24 hours and we had a 100% success rate”
Operations Manager of a Major Sydney Infrastructure Company

Nortec have been extremely helpful , assisting us with our network, web development and hosting
Tikki  www.murdermysterytogo.com.au

" We have found them to be extremely responsive and effective at dealing with issues that we might have relating to our IT requirements. This includes the setting up of communications technology, as well as recommendations on solutions for improved efficiency in the workplace, and the cost effective supply of computer equipment" Rob Hardy (Managing Director) - Time Life Australia P/L

"Nortec has always advised our company appropriately for all of our business needs and they are very effective in saving us money on our IT needs"

 Kristin Jorgensin (Company Director) - (Industry - Wholesale Electrical)

Customer Service Information

Monday - Friday 9am - 5pm

Sales Line : (02) 9894 9514 or 8985 9900   
Help Desk Line : (02) 8985 9901

If you have difficulties with the helpdesk number please call the sales number above

After Hours Emergencies _ Existing Clients
This number has been supplied to you if your support agreement includes after hours support
Diverts to On-Call Engineers Mobile - If Unanswered - Please leave a message. Your call will be returned 

Non Nortec Customers After Hours Emergencies- Advise : (02) 8985 9902
Diverts to a Mobile - If Unanswered - Please leave a message. Your call will be returned


Customer Service Portal

Submit a Helpdesk Ticket, View your service history and much more, securely. If you do not have a sign on give us a call and we will set  you up
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Get Help via Remote Control

Click here to get help via Remote Control (by Nortec Engineer request).


Remote Control Your Computers

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Partnering with Nortec will deliver key benefits to your business including:
 Managed Services
 Proactive Support
 IP Telephony (VOIP)
 Outsourced Helpdesk
 Certified Engineers
 Complete Solutions
 Over 18 Years in Business
 Microsoft Gold Partner

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